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How to Establish and Operate a Roadside Stand

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This publication was prepared by Michelle Woods, Senior Editor, and Anne Zumwalt, Contributing Editor, of the Direct Marketing Program, California Department of Food and Agriculture. The authors acknowledge the valuable assistance of Nita Gizdich, Gizdich Ranch, Watsonville; Tom Haller, California Association of Family Farmers (CAFF); Bob Kirtlan, Jr., Silver Bend Farm, Clarksburg; and David Visher, University of California Small Farms Center, Davis.

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Is a Roadside Stand the Right Marketing Option for You?

Farming is more competitive today than ever. Escalating production prices and stagnating crop prices are forcing many farmers to search for new ways to increase their share of the retail dollar. One popular marketing option which allows farmer to receive a higher return for their crops is roadside stands.

Roadside stands come in a variety of shapes and forms, ranging from seasonal wooden stalls to year-round rural attractions which include pie shops, gift boutiques and refrigerated produce displays. Some roadside stands specialize in a single product, such as strawberries or apples. Others offer a wide variety of fresh and processed fruits, nuts, and vegetables.

Instead of paying packers, shippers and brokers to market their crops, roadside marketers sell directly to consumers from their farms. Some farmers market all of their crops at roadside stands to compliment conventional marketing options. Here are some of the benefits enjoyed by roadside stand farmers:

* Cash sales, immediate payment.
* More control over crop prices.
* Low volume is not a handicap.
* Use of family labor.
* Packing, sizing, labeling, and container exemptions.
* The opportunity to test new products and receive valuable feedback from consumers.

Some of the barriers roadside stand farmers may encounter include:

* Zoning restrictions.
* Insurance liabilities.
* Business licensing regulations.
* Health and sanitation codes.
* Weight and measures specifications.
* Fire and police ordinances.
* Long hours.
* Distraction from other farm duties.
* The need to diversify.
* Fixed overhead, regardless of profit or crop cycles.

Many farmers realize greater net profits from roadside stand sales than from conventional marketing channels. Before you decide to open a roadside stand, it is important to weigh the benefits of direct marketing against the obstacles you may encounter. By reading this manual and talking to farmers who operate existing roadside stands, you will be able to determine if this is the right marketing option for you!

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Factors to Consider Before Opening a Roadside Stand

1. Will your family support you? Most small farmers rely on family members for a significant portion of the labor required to run a successful roadside operation. It is important to know if your family is willing and able to help you and if they are prepared to make a long-term commitment. If family labor is not available, you must determine where your employees will come from.
2. Do you have a suitable location for a roadside stand? Easy access to your farm is important to the success of a roadside stand. A heavily traveled highway or road is probably the best location. Stands located close to urban areas or tourist attractions also enjoy a high volume of business.
3. Are there established roadside stands nearby? How will they affect your operation? Neighboring roadside stands are not always a source of competition. You may be able to grow a crop that will compliment crops grown by surrounding farmers. Roadside stands can even be successful if several farmers in a particular area grow the same crop. Consumers are more likely to visit a roadside stand if they have the option of stopping at other farms while they are in the area.
4. Do you enjoy dealing with the public? As a roadside marketer, you will be asked questions about crop varieties, recipes and growing methods. Successful roadside farmers have also discovered that it pays to become acquainted with their customers on an individual basis. By simply remembering the names of a few customers, many farmers have cultivated a loyal clientele of repeat patrons.
5. Are you prepared to operate your stand seven days a week during peak season? Successful roadside stands are typically open eight to ten hours a day, seven days a week during peak season.
6. Can you produce sufficient quantities to supply a roadside stand? If not, are sufficient quantities available locally?
7. How will a roadside stand fit into your current farm operation? Will you have to make significant changes in order to establish a stand? How will these changes impact you financially?
8. Will your insurance company cover your on-farm marketing activities, especially U-Pick?
9. Are you prepared to make a long-term commitment? Few roadside stands are successful overnight. It may require several years to build the volume of traffic to an acceptable level. This is particularly true if you plan on marketing the majority of your crops through a roadside stand.

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Planning your Roadside Stand

Proper planning is essential to the success of a roadside stand. In addition to deciding which crops to plant and how long to stay open, roadside farmers must be prepared to make changes in their accounting systems and expand their knowledge of health regulations and zoning laws.

Setting Goals

Goals can assist roadside farmers with decision making and long-range planning. Tobe effective, goals should be measurable, attainable and time-specific. Lay out your goals in writing and include the steps you will have to complete to achieve them.

Crop seasons can be extended by rotating planting dates and varieties so that you have a steady stream of product over a given period of time. Growers can also extend growing seasons by re-selling produce purchased from neighboring farms. Growers who choose this last option should contact the California Department of Food and Agriculture Market Enforcement Branch about obtaining a re-sale license at (916) 654-1237.

Deciding What to Plant

Before making any planting decisions, it is important to determine if direct marketing will be incidental to your farm operation or used as a primary marketing method. Farmers who use roadside stands as a primary marketing method are usually most successful when they stagger plantings and grow several different kinds and varieties of produce. Apples, peaches, strawberries, melons, cherries, tomatoes, sweet corn, green beans, pumpkins and squash are some of the higher volume crops sold at roadside stands. There are several farmers, however, who grow only one crop and do quite well.

Farmers who operate year-round roadside stands often use season extenders during periods when they do not have many crops to sell. Popular season extenders include canning supplies, potted flowers and plants, seeds, bedding plants, cider, jams, jellies and candy.

Operating Hours and Selling Season

To a great extent, storage facilities and the crops planted will determine the selling season of a roadside stand. A stand's operating hours are dependent upon the volume of traffic during various hours of the day, the amount of produce available for sale, and the availability of sales help. Many small stands are only open on weekends, when the volume of traffic is highest. Larger stands may stay open seven days a week. Some experimentation may be necessary to discover the best operating hours for your stand.

Developing a Budget

Expenses to consider when developing a budget for a roadside stand include insurance, depreciation, operating expenses/overhead, labor, waste, and the cost of growing the crops you sell. Also factor in a salary for yourself or a return on your investment. Base your salary or your investment return on the opportunity cost of operating the stand (i.e., the profit you could earn if you sold your crops through other marketing channels.)

Records Management

Records management is necessary for two reasons: (1) to develop standards for measuring success and (2) to prepare tax forms and government reports. At a minimum, separate records should be kept for home grown produce, purchased produce, daily sales, operating expenses, and payroll.

Insurance

Contact your insurance agent in the early stages of planning your roadside stand. Most insurance companies are willing to extend existing farm policies to cover direct marketing activities. The cost of insuring a roadside stand increases with its complexity. Farmers selling value-added or processed food products, whether produced on-farm or purchased from an outside source, should inquire about product liability insurance. Most insurance companies doing business in California will not write new policies for U-Pick operations involving ladders.

Personnel

Since most roadside stands are open seven days a week during peak season, it may be necessary to hire supplemental labor. The type of employees you hire can have a dramatic impact on sales. Before you advertise a position, write a description of the skills needed to perform the job. Require every person who applies for the position to fill out an application. Give all applicants equal consideration, but only interview the people who meet your criteria.

After you hire a new employee, help him or her to become familiar with your farm and the crops and varieties of produce sold at your stand. Make a habit of regularly informing your employees about advertisements, harvest schedules, and any other plans that affect the stand. The wages that you pay will depend on what is considered acceptable in your area. In order to retain good workers, it will be necessary to offer periodic raises. For growers concerned about overhead, bonuses and profit sharing programs are an effective way to compensate employees and are often less costly than raises.

It is not unusual for labor to account for over fifty percent of the cost of operating a roadside stand. Most roadside farmers, there is no way to avoid this expense. However, it is possible to implement policies to encourage peak performance from your employees:

* Post a list of housekeeping jobs employees can do during slack times such as restocking bins, sweeping, or preparing new signs or displays.

* Require all workers to sign in and out.

* To help customers identify employees, require them to wear distinctive badges or aprons.

Recruiting good workers can be difficult. Some possible sources of employees include: friends and relatives of current employees, neighbors, high school and college students, school teachers, (during the summer season), retired people, classified ads, and state employment agencies.

Safety Checklist

1. Make sure your parking lot has separate entrances and exits.
2. If dust is a problem, consider paving your parking lot or covering it with gravel.
3. Maintain a clean, sanitary sales area. Keep all floors clear of produce and debris.
4. Store produce and other food products so that they will not be contaminated by vermin.
5. Make sure all electrical equipment is safe and childproof.
6. Install barrier shields or covers to protect consumers from moving equipment.
7. Prepare a written report of any customer related accidents which occur in the parking lot or on the market premises. Be sure to contact your insurance agent as well.
8. Post traffic flow signs.

Security

Roadside stands are subject to many common security problems, including theft, vandalism, and mishandling of funds. Here are some policies you can implement to help you tighten the security controls at your stand.

1. Make sure your cashiers know how to handle cash properly

a. Keep cash register drawer or cash box closed except when making change. If two or more employees are working in the stand at one time, designate one person as the cash handler.
b. Call out the price of each item as it is rung up on the cash register.
c. Place payment on the shelf of the cash register or beside the cash drawer while making change for customers.
d. Count backwards when making change. For example, if a $10.00 bill is tendered to pay for a $6.45 purchase, the cashier should count, $6.50, $7.00, $8.00, $9.00, and $10.00 as he or she places $3.55 in change into the customer's hand.

2. Try to make daily bank deposits. Only keep enough cash on hand to make change. During peak season, it may necessary to remove large bills from the register several times a day.

3. Lock your stand after operating hours, especially if you store produce or other valuables in it.

4. If your stand is located a long distance from your home, consider installing outside lighting to discourage vandals and thieves.

Government/Local Regulations

When it comes to government and local regulations affecting roadside stands, there is good and bad news. The good news is that the California Department of Food and Agriculture (CDFA) exempts growers who sell to consumers from roadside stands adjacent to the pint of production, U-Pick fields and certified farmers' markets from sizing, standard pack and certain container and labeling requirements. The bad news is that there is an abundance of other government regulations which affect growers who market their crops directly. Some of these regulations are explained below.

Zoning Laws: Zoning laws govern whether a piece of property may be used for a specific purpose: commercial, residential, agricultural, etc. Zoning laws usually permit growers to construct and operate roadside markets on their farms. Building permits, however, may be required to insure compliance with local codes. For more information about zoning laws, contact your county planning commission.

Labor: If you employ farm hands or seasonal laborers, you may already be familiar with many of the employment regulations affecting roadside stand employees. If not, you should be aware of these pertinent facts:

* There are limits on the number of hours children under the age of 16 can work and the types of jobs that they can perform. The U.S. Department of Labor prohibits under age workers from performing any job considered hazardous. The restrictions on farm children employed by their parents are less stringent.

* Roadside stand farmers are responsible for calculating employees' payroll taxes and deductions. This includes state disability insurance, employment and training taxes, unemployment insurance, social security, and federal and state income taxes. Depending on your gross annual sales and the ratio of processed to resale products that you stock, some of the taxes and deductions may or may not apply. Call your local Employment Development Department for more information.

Marketing Orders and Commissions: Marketing orders and commissions are set up to aid in the marketing of a particular commodity and establish standards for size, grade, and/or maturity. There are a few which also regulate when a commodity may be harvested and sold to the public. All of the crops listed below are currently affected by a marketing order or commission. If you plan on selling any of these crops, contact the CDFA Marketing Branch for the manager of the appropriate order or commission at (916) 445-5141.

Almonds, Figs (dried)
Apricots, Grapes (table)
Artichokes, Grapes (tokay)
Avocados, Grapes (wine)
Beans (dried), Honey
Beef Kiwi Fruit*
Cantaloupes*, Lemons*
Celery, Lettuce
Citrus, Melons
Dates*, Milk
Nectarines*, Raisins
Olives, Rice
Oranges*, Strawberries
Peaches*, Tomatoes
Pears*, Turkeys
Pistachios, Walnuts*
Plums*, Wheat
Potatoes, Wine
Prunes

* These crops are allowed a direct marketing exemption in certain circumstances.

Health Regulations

The California Uniform Retail Food Facilities Law (CURFFL) exempts direct marketing farmers from most structural and operational requirements provided that the market is located on land controlled by the farmer and the only items sold at the market are shell eggs, fruits, nuts, and/or vegetables.

Direct Marketing farmers are required to meet the following conditions:

* All food must be stored at least 18 inches off the floor. Food stored in a walk-in refrigeration unit must be at least five inches off the floor (food stored on a pallet should meet this requirement).

* Food preparation is prohibited. Article 2 Section 27522 of CURFFL defines food preparation as a "packaging, processing, assembling, portioning, or any operation which changes the form, flavor, or consistency of food." Some county environmental health offices interpret Section 27522 as prohibiting the cutting of samples. Trimming of outer leaves, stems, stalks, tops and roots is permissible.

If you are interested in setting up a pie shop, cider press, or other food preparation facility, you should contact your county environmental health office for further direction.

CURFFL is a state law enforced by county environmental healthy offices. Interpretations of CURFFL may vary from county to county.

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Evaluating Your Location

Poor location is one of the major causes of roadside stand failure. When evaluating a site for your stand, these factors should be taken into consideration:

* The population of surrounding cities and their distance from the stand.

* The traffic on the road where the stand is to be located.

* The per capita income of your potential consumer base. Some farmers believe that consumers from middle and low income neighborhoods are more likely to shop at roadside stands than other consumers.

* The size of neighboring roadside stands and their distance from the proposed site.

* Is there room for expansion? It is usually better to expand away from the road, rather than parallel to it. This will permit you to expand parking in two directions as your business grows.

The ideal location for a roadside stand is a straight level stretch of land adjacent to a busy highway. The entrance to the stand should be close enough to the road so that it can be seen by passing motorists, but not so close that entering and exiting the parking lot is a hazard. Consumer studies indicate that most people will only drive ten to twenty-five miles to a roadside stand. If your farm is not located within a twenty-five mile radius of an urban population or tourist attraction, establishing a profitable roadside stand could be difficult. To increase your potential for success, you may want to consider joining a farm trail or eventually developing your farm into a rural attraction. To obtain an estimate of the number of motorists who drive by your farm, call the California Department of Transportation.


Buildings

The actual physical structure of a roadside stand can range from an open framed, wooden stall to an air conditioned stucco building with swinging glass doors. If you are opening a roadside stand for the first time, and you want to house it in a building, use a refurbished barn, shed or other existing structure. If you must build a new structure, keep it inexpensive and simple. You can expand as your sales increase. Many roadside farmers sell their crops from picnic tables when they are first starting out.

Plan the interior of your roadside stand and the amount of space you will need for storage, displays, and aisle space, then calculate the stand's exterior dimensions. Cold storage and preparation areas should be as large as the sales area. Aisles should be at least five feet wide to allow for good customer flow and ease in restocking. Strategic location of your plumbing and cold storage will permit you to expand at a minimal cost in the future.

Structures with open fronts or sliding doors are conducive to large displays, allow for convenient delivery of produce, and are easy to lock up at closing time. If you display produce outside, use an umbrella or awning to protect it from exposure to the elements. Consider appearance and decor when you are planning your stand. Try to create an environment that will attract customers and be uniquely yours.

Parking

Roadside stand parking lots should be convenient, level and safe. Entrances and exits should be at least thirty feet wide. The best design for a parking lot is perpendicular stalls divided by a center lane which can accomodate two-way traffic. Perpendicular stalls make better use of space and provide convenient access to parking spaces. They are also safer since they encourage shoppers to look both ways before backing up. Angled parking is only useful if your want to set up a one-way traffic flow through the parking area. Construct your parking lot at the side or rear of the stand, leaving the front display visible.

There are two basic methods of estimating the amount of parking space your customers will need:

1. Design the parking lot so that it is four times larger than your sales area.

2. Allow for fifteen parking spaces per 100 customers.

An accurate estimate of the number of customers who patronize your stand during peak season is needed for the second method.

A common size for a parking space is nine and a half feet wide by 18 feet long. Parking spaces should be marked using paint or chalk. Allow 24 feet for each parking aisle. Use concrete parking blocks or hay bales to protect your customers and keep cars at least five feet away. from buildings and walkways. Asphalt parking surfaces are the cleanest and the most appealing; however, gravel lots are less expensive and control dust just as effectively.

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Merchandising

Most farmers depend on retailers, packers, and brokers for their merchandising needs, but as a direct marketer you are responsible for merchandising your own crops. Three key areas you should focus on when preparing a merchandising plan are display, price, and customer service.

Displays

Produce displays can enhance or detract from the overall image of a roadside stand. An abundant, well-tended display will draw new customers and encourage them to spend more money. A sparse, unkempt display will attract minimal amount of attention and may be perceived as an indication of inferior quality.

Try to make your displays as appealing as possible. Contrasting the colors of produce when you stock bulk bins has a very positive psychological effect on shoppers. Place red delicious apples beside green Granny Smiths or bright orange carrots beside white cauliflower. For farmers who raise apples and oranges, studies have shown that red-orange combinations have a strong impact on the human eye and memories of these colors are retained by the mind for long periods of time. Contrasting the textures and sizes of produce is also an effective merchandising tool. Lay long, slender vegetables and fruit horizontally in display bins, rather than pointing them upward. If you do not have a lot of variety, create a color mixture with packaging or signs. Many roadside farmers find fixtures with narrow compartments which slope upward conducive to creating colorful, attractive displays. Produce displayed in this type of fixture also tends to require less trimming and maintenance.

Product placement is another important consideration when planning a produce display. The purpose of product placement is to arrange the location of your displays so that they will immediately entice shoppers who walk into your stand. Roadside farmers who offer a full line of fruits, nuts, and vegetables often find it effective to group produce according to usage. Customers find this method of product placement very convenient.

Staple vegetables - potatoes, sweet potatoes, onions, cabbage.

Staple fruit - apples, oranges.

Cooking vegetables - squash, sweet corn, peas, okra, beans.

Salad vegetables - lettuce, celery, peppers, tomatoes, cucumbers.

Seasonal vegetables - melons, peaches, grapes, kiwis.

Value added products - juice, jams, jellies, flavored nuts, herb vinegars.

Other roadside farmers plan their displays around power and impulse items. A power item is a product which initially attracts customers to a roadside stand and is commonly featured in advertising. Sweet corn, strawberries, apples, and peaches are all examples of power items. An impulse item is a product that a customer purchases spontaneously after seeing the item displayed. Gift packs, nuts, honey, apple peelers, and pea shellers are examples of impulse items. Although customers do not actually plan to buy impulse items, they account for over half of the purchases made at roadside stands.

Looking for an inexpensive way to decorate your roadside stand? Try nailing peck and half peck baskets to walls at a tilt. In addition to creating a charming country look, the baskets will provide more space to display impulse items.

Custom parcels of fruit, nuts, jams, and juices make excellent gifts for holidays and special occasions. Encourage your customers to create their own gift parcels by stocking colorful wooden baskets, fancy cardboard boxes, and decorative straw.

Some farmers prefer to distribute power items throughout the stand in order to lead customers to impulse items. These farmers may even display power items in areas that customers usually avoid, such as outside walls and inside comers. Others, find it more effective to display impulse items near check-outs and power items at the front of the stand so that customers will make a commitment to buy something as soon as they walk in. Farmers who use this method believe that failure to place power items in a prominent spot will discourage shoppers from venturing beyond the front door.

Displaying produce in containers can also enhance the image of a roadside stand. There are many types of display containers available to roadside farmers including: wooden baskets, craft paper bags, plastic bags, and mesh bags. Display containers should protect the commodity being displayed and be easy to transport. This last point is especially important since consumer research indicates that people like to take display containers home. If the cost of the display container is not included in the price of the product, post this information in a conspicuous place so that consumers will not be surprised when they reach the check-out counter. Some roadside farmers have established a voluntary recycling policy where customers are refunded for returning used containers in good condition. This helps reduce overhead and brings customers back to the market for more shopping. Select your container sizes according to your customers' needs. Seniors, busy professionals, and children prefer small sizes, while home canners and people with large families prefer to buy in bulk. There are advantages and disadvantages to pre-packing produce in display containers. Roadside marketers who prepackage during slow periods have more time to spend with customers during peak business hours and can often reduce their sales floor staff. Customers are less likely to handle and bruise produce displayed in containers. Many containers make produce look more attractive. The farm name and logo can be put on the container, as a reminder of where the produce was bought. Prepackaging also encourages customers to buy larger quantities. One of the major disadvantages to prepackaging is cost. Containers are expensive. While prepackaging can eliminate the amount of sales floor help roadside farmers need, additional labor may be required to fill containers. Many consumers like to inspect produce for defects before purchasing, and this is more difficult when items are prepackaged.

Price

The price of produce sold at roadside stands is an important issue for farmers and consumers. Most farmers open roadside stands to increase their share of the retail dollar. By marketing directly, they are assuming many of the responsibilities typically performed by packing houses, wholesalers, processors, and retailers, and expect a higher return for their crops than they would realize through other marketing methods.

Although quality and freshness are the primary concerns of roadside customers they do expect produce sold at roadside stands to be somewhat cheaper than produce sold in grocery stores. Consumers who shop at roadside stands are forsaking many of the conveniences offered by modem supermarkets, such as local proximity and one-stop shopping. They expect to be compensated for their troubles in the form of lower prices.

There are a few exceptions to this generalization: (a) roadside stands with an extremely high quality image which attract customers even though prices are steep; (b) roadside stands which advertise low prices and are shopped primarily for bargains, and (c) rural attractions, which tend to appeal to customers who are more interested in entertainment than the practical aspects of shopping. Location can also effect prices. Stands located within a few miles of a city, on a frequently traveled road, or near a tourist attraction or recreational area have the luxury of charging higher prices, while markets located off the beaten track must often charge lower prices in order to attract customers.

Roadside farmers are most successful when they set their prices somewhere between the wholesale and retail level. In addition to monitoring the prices at grocery stores, farmers should consider the following variables when developing a pricing strategy.

1 .Production and harvesting costs.
2. Quality and selection of produce.
3. Location of the market.
4. Customer income.
5. Volume.
6. Demand and supply of the product.
7 .Prices of neighboring stands.
8. Operating expenses/overhead.

If you purchase produce from neighboring farmers for resale at your stand, you can determine your selling price by consulting the supermarket produce ads, or you can use the margin method. The margin, generally used by retailers, is a percentage of the selling price. The following example illustrates how to calculate prices using this method.

If you need a 30% margin on a 30 cent item, 30 cents = 70% of the selling price.

The selling price = (100/70) x .30 cents = 42.9 or .43 cents

If you purchase by the box or crate:
Selling price = (Cost of goods)/($1.00 - (desired percent))

For example: ($6.50)/($1.00 -.30) = ($6.50)/(.70) = $9.29

Divide the selling price by the number of items in the carton, say 24, = 39 cents. Once you have determined what the prices of your products should be, you must decide how you will communicate this information to your customers. People respond differently to corn priced "five for $1.00" than they do to corn priced ".20 cents per ear". The following are several approaches to retail pricing which have proven effective. You may want to use one approach, or a combination. Experiment until you find the mix that works best for you.

The prices of all products sold at roadside stands should be clearly posted. People sometimes are hesitant to ask about prices which are not posted may walk out without buying anything. Posting prices presents roadside farmers with an opportunity to share information about crop varieties, cooking methods, and nutritional content. Prices can be posted on signs, containers, or on the actual product using magic markers, label guns, pre-printed labels, or even a grease pencil.

9's Pricing -All prices end with the number 9. For example, 99 cents, 39 cents, etc. 9's pricing appeals to consumers' bargain hunting instincts. For some reason produce selling for .99 cents a pound appears to be less expensive than produce selling for $1.00 a pound. 9's pricing is only recommended if you have a cash register or calculator.

5's Pricing - All prices end with the number 5. For example .55 cents, $1.25, etc. There is conflicting information about the appeal of 5's pricing. Some experts believe that consumers find it attractive because it is more "farm-like" and less commercial. Others believe that it is more business like.

2 for Pricing - All items are priced "2 for $1.00", "2 for 69 cents" etc. There are two advantages to this pricing strategy (a) it increases sales volume by encouraging multiple purchases (b) consumers feel like they are getting a bargain by buying two instead of one.

One Price Multiples - A product is priced as a single value, but savings is offered to consumers who make multiple purchases. For example, a farmer using one price multiples may sell potatoes for .39 cents a pound, or 3 pounds for $1.00.

Customer Service

In order to cultivate repeat sales, you must offer your customers reliable, efficient, and friendly service. Shoppers will not return to a market where the clerks are rude, the facilities are dirty, or the produce is of inferior quality. A study conducted by the University of Tennessee Cooperative Extension revealed that consumers consider a shopping expedition to a roadside stand to be a positive experience when the following elements are present:

* Safe, attractive and clean facilities. No pests, especially flies and roaches!

* Convenient check-out patterns.

* Informed, helpful sales staff.

* Fresh, quality produce. Inspect displays frequently; throw away bruised or damaged produce.

* Recipes and varietal information.

* Well stocked displays.

All scales used at roadside stands to weigh produce must be sealed. Call your County Agricultural Commissioner or Sealer of Weights and Measures for more information.

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Promotion and Advertising

Every roadside stand farmer needs to advertise and promote. You may have the best product, service and prices in the state, but you will not be successful if you can not attract enough customers. Advertising provides information about your products, hours of operation, market location and prices. Any form of advertising can be used to get your message across. However, before you select an advertising medium it is important to know the desires of your customers. A survey can help you gather valuable information about your customers: where they live, how they found your stand, and how often and how much they buy. You can use this information to target your advertising and promotion. Use the following plan to start mapping out your strategies. Remember, this is a working plan and should be adjusted as needed.

Developing a Promotion Plan

Situation Analysis: What is your current situation? Identify barriers.

Objective and Goals: What are your objectives? Be specific, i.e. "I want to increase my customer base by 20 people per week, or I want to hold two special events this spring."

Strategy: What strategies will you use to achieve your objectives? Include any production planning you will have to do.

Budget: What should your budget strategies be to achieve your goals.

Action: Establish a time line for achieving your objectives.

Measurement: Include a system for measuring your achievements. You may find it helpful to include this in your strategies and/or action plan.

Advertising

Television and radio ads are expensive and their effectiveness is difficult to measure. Newspapers are less expensive and allow you the option of advertising in several different ways: classified ads, food sections, box ads, etc. Many farmers promote their stands by talking the local news media into doing a public interest or community service story.

Design a logo and incorporate it into your advertising. Container labels, signs, bumper stickers, hats, shirts, aprons, and vehicles are all wonderful places to put your logo and generate name recognition for your farm.

Overall, word-of-mouth seems to be the most effective form of roadside stand advertising.

Roadside Signs

Signs are very important to the success of a roadside stand. Signs are often the factors which determine whether or not a motorist will stop to make a spontaneous purchase. An effective sign that is clearly visible from the road, helps to direct customers to your stand. Place your primary sign one-half mile from your farm. Use follow-up signs if your stand is in a secluded location.

Roadside signs can inform customers about hours of operation, crops, prices, and special events. Be creative! Incorporate pictures or your farm logo into your signs. Try painting farm information on plywood cut-outs of fruits or vegetables. Use of a "country" theme helps to promote the rural image.

If your stand is location on a busy highway, use large letters in your signs so that motorists will have enough time to slow down and stop after seeing them. When choosing colors, remember that black letters painted on a light colored background are quite effective. Letters that are twelve inches high with one inch brush strokes can been seen at 3,000 feet. Seven-inch letters can be seen at 200 feet.

The Lady Bird Johnson Highway Beautification Act of 1965 prohibits signs from appearing within 660 feet of all federal highways. Consult with county officials before erecting your signs. They can tell you where and how your signs may be posted.

Farm Trails

Farm trails are organizations comprised of growers in a specific geographical area who publish a map indicating where regional farms that sell directly to consumers are located. To cover the costs of printing the map and other promotional activities, farm trail members are required to pay annual dues. In some instances, local businesses, agricultural groups and nonprofit organizations will sponsor a farm trail to help underwrite printing costs.

There are several advantages associated with farm trail membership. By pooling their promotional dollars, growers can reach more consumers and take advantage of advertising mediums which they may not otherwise be able to afford. Farm trails have much of the same allure as shopping malls. A large variety of products are available for sale by several different vendors in a defined space. This appeals to consumers' preference for choice. Farm trails also draw consumers from long distances, allow growers to specialize without loosing sales, and controls the influx of peddlers.

Many experienced roadside farmers believe that classified advertising is only effective in small, hometown newspapers. These growers have found that classified ads placed in large urban paper are easily overlooked. Food section box ads are much more effective in large newspapers.

In addition to map distribution and radio and newspaper advertising, many farm trails sponsor annual harvest festivals. A few trails distribute logos or signs for members to post at their farm gates. For a complete list of California farm trail organizations, contact the Direct Marketing Program at (800) 952-5272.

Special Events

Festivals, seasonal attractions, and charity fund raisers are a few of the special events that you can hold to bring customers to your farm. An additional benefit of special events is the opportunity to cultivate media attention, improve customer relations, and receive name recognition for your farm.

Rural Attractions

Many customers visit roadside stands just for the opportunity to experience rural life. For some city dwellers, a visit to a roadside stand may be their only chance to see a farm and enjoy the benefits of country living. Some farmers are capitalizing on this phenomenon by turning their roadside stands into rural attractions.

Farmers who operate rural attractions put more energy into entertaining their customers than traditional roadside growers. Popular activities at rural attractions include: farm tours; train, helicopter and hay rides; craft shows; fishing ponds; petting zoos; food booths; and displays of antique farm equipment. Although rural attractions are often quite profitable, they do require additional employees, increased insurance coverage, and depending on the county you reside in, additional licenses and permits. Farmers who are establishing a roadside stand for the first time, should wait a few years before expanding in this direction.

Written Material

Brochures and other written material distributed at roadside stands can be as simple as a single page flier or as complex as a multiple page newsletter. What ever you decide upon, make sure that your written material is eye catching, accurate, and includes your farm logo.

Written material serves several important purposes. It can provide customers with information about harvest dates. Written material with recipes and nutritional information can be stuffed into customers' bags at the check out counter. Many growers maintain consumer mailinglists* and mail written material or postcards to customers when their crops are ready. In some instances, mailing fliers and newsletters is more cost effective than newspaper advertising.

* Holding a raffle, which requires customers to write their names and addresses on an entry card, is a good way to develop a mailing list.

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Other Resources

The preceding guide suggests methods which have proven successful in establishing roadside stands. Other organizations that provide information about roadside stands include:

Calif. Assoc. of Family Farmers (CAFF) P.O. Box 363
Davis, CA 95617 (530)756-8518
A non-profit organization dedicated to
promoting successful family farms.

California Farm Bureau Federation (916)446-4647
Check your local telephone directory for the Farm Bureau office in your county.

County Agricultural Commissioners Provide local agricultural information. Check you local telephone directory under county government.

County Health Department
Provides information about health permits and regulations pertaining to food facilities and processed products. Check you local telephone directory under county government.

Farmers' for Roadside Signs
640 Cabrillo Highway
Pescadero, CA 94060
A group of farmers working to promote legislation permitting farmers to advertise along roads and highways.

Small Farm Center
University of California
Davis, CA 95616
(530)752-8136
A resource organization which provides publications, information and assistance with small farm topics.

County Cooperative Extension Office A resource organization which provides assistance with farm topics, gardening, and food preservation. Check your local telephone directory under county government.

Twelve years ago, the typical roadside customer was a housewife who purchased bulk quantities of produce for canning and freezing. Today, most women work outside of the home and do not have time for these activities*. As a result, roadside farmers are rapidly losing an important part of their consumer base. Consumers who can and freeze purchase three times more fruits and vegetables than consumers who buy produce for immediate consumption. To maintain a profitable volume of sales, roadside farmers must attract three times as many customers as they did twelve years ago.

* A notable exception to this generalization are ethnic communities, whose members are more likely to continue the tradition of buying direct.

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Appendix

Appendix 1 Sample Farm Management Ledgers
Prepared by:
Dr. Karen Klonsky,
Extension Specialist
Dept. of Agricultural Economics
University of California, Davis

Appendix 2 "Keeping Track of Your Business
and Records" and "Cash Flow Planning"

Excerpts from: Getting Started in Farming on a Small Scale
United States Department of Agriculture.
Agriculture Information Bulletin Number 451

Appendix 3 Daily Sales Ledger

Appendix 1 - Sample Farm Management Ledgers

Accounts Payable Ledger

Wanna Gro Company

Date   Invoice Number Payment Outstanding Balance
Feb 10 1287   220.00 220.00

Hero Farms

Date   Invoice Number Payment Outstanding Balance
Feb 15 33062   350.00 350.00
  20   200.00   150.00

General Ledger

Accounts Payable

Date   Explanation Payment Outstanding Balance
Feb 28     570.00 570.00

Cash Disbursements and Receipts journal

Date   Check Number Explanation Payment Deposit Balance
Feb. 1   Beginning Balance     500.00
  12   Farmers Market   98.00 598.00
  19   Farmers Market   55.00 653.00
  20 1102 Hero Farms 200.00   453.00
  22 307 Brian's Organics   210.00 663.00

Purchases Journal

Date   Account Name Invoice Number Credit Amount Cash Amount
Feb. 10 Wanna Gro 1287 220.00  
  15 Hero Farms 33062 350.00  
    TOTAL............................   570.00 0

Sales Journal

Date   Account Name Invoice Number Receivables Amount Cash Amount
Feb. 2 Brian's Organics 307 210.00  
  12 Farmer's Market     98.00
  19 Farmer's Market     55.00
  20 Comer Store 308 330.00  
  27 Comer Store 309 25.00  
    TOTAL............................   565.00 153.00

Accounts Receivable Ledger

Brian's Organics
Date   Invoice Number Outstanding Payment Balance
Feb 2 307 210.00   210.00
  22 307   210.00 0

Corner Store

Date   Invoice Number Outstanding Payment Balance
Feb 20 308 330.00   330.00
  27 309 25.00   355.00

General Ledger

Accounts Receivable

Date   Outstanding Payment Balance
Feb 28 565.00 210.00 355.00

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Appendix 2 - Keeping Track of your Business and Records

If possible, for convenience and accuracy, set aside a room or portion of a room for your "business center." There you can keep records without their being disturbed or lost. If you have many dealings with people, the room should have an outside entrance and be situated so it is closed off from traffic from the rest of the house. That arrangement provides a businesslike setting for business transactions and gives other business people a feeling that you know precisely what you are doing.

Types of Records
Keep both financial and non-financial record books and files in your office. You should keep non-financial records on matters such as livestock and crop production schedules; livestock health, breeding. and feeding, and important coming events.
You can obtain good farm account books at most county Extension Service offices. Most farmers use a "cash accounting" system, with "single entry" procedures considered easiest for farming needs.
Your records should help you keep track of:

(1) Financial affairs, bills paid, income received, accounts payable, accounts receivable, inventory control, and status of such agreements as leases or contracts for use of migrant workers.
(2) Legal and Institutional obligations such as income tax filing, social security accounting, historical records for estate purposes, cost basis of real property, and insurance coverage and claims papers.
(3) Business activities evaluations of profits and losses, detection of strong and weak points in your organizing and managing, and your net worth. On a balance sheet, your assets minus your liabilities equal your net worth. A net worth statement shows your financial position at a given time.
(4) Budget details and future planning so-called input-output relations.

To carry out such functions, your records should have these separate categories:

(1) Asset and liability account (balance sheet or net worth statement). This lists your resources and assets. Including their value, and claims or liabilities against them. You might wish to keep track of your "accounts receivable-debts owed to you-here, along with loans and accounts payable, interest and principal payments, and unpaid principal balances owed.
(2) Receipt and expense account (income statement), This document also makes up part of your cash flow account, but is kept separate too.
(3) Cash flow account. This account combines receipts and expenses with principal and interest payments plus now loans and cash purchases for the capital account.
(4) Production and statistical records. These records help you analyze performance and budget production and management changes.
(5) Farm business analysis. By studying your records, you can get ideas for future management decisions. You can compare financial worth and production efficiency over the years as your records accumulate.
(6) Farm operation or "enterprise" accounts and records. If you have more than one type of crop, or a combination of crops and livestock, you may want to separate each for purposes of your analyses.

If you move out of the small-scale category, you may be able to afford a professional accountant to keep your records and give you financial advice.
Until then, you're mainly on your own, although you may be able to get help not only from your County Extension agent but from leaders of one of the farm organizations having local active members.

Depreciation

For tax records, you should know about various ways of accounting for depreciation for tax purposes. Depreciation procedures help you extend over several years the cost of certain capital items that you own and use. When you depreciate an item, you count part of it as an expense in each year of its "depreciable life."
Check out the IRS "Farmer's Tax Guide," No.225, to determine how tax depreciation regulations apply to land, poultry, machinery, and equipment; to dairy, breeding, and draft animals that are bought rather than raised from a mother animal that you own, and to storage facilities, buildings. fences, paved areas, certain kinds of timber, drain tiles, wells, and established orchards.
The method of depreciation may affect the type of general farm accounting you use. There are regulatory limits on how rapidly you can depreciate various items on the farm.
The common methods of depreciation are usually explained and illustrated in detail in IRS' "Farmer's Tax Guide," published annually and available from your district IRS office.
Your tax adviser can explain to you which of various depreciation methods might be most beneficial to you.
You may be able to get advice and help from your Extension agent or from a farm organization's tax expert.

If you are young and expect to have more taxable income as you get older, you may benefit from slow recovery of investment through depreciation. Rapid recovery may be best when you expect less taxable income in the future, as when you have retired. Then you may be able to used deferred tax dollars to make new investments or sell the property before the end of its useful life."
You may find it necessary for tax purposes to designate and allocate the total farm purchase price among the various parts of real and personal property-stored crops, growing crops, livestock (market and breeding), equipment, farm improvements (buildings, fences, tiles), residence, and land.
Ask a taxation expert about how the latest tax laws affect you.

Tax Reporting Methods

In reporting your income to IRS, you generally may choose between the cash or accrual methods, using either a calendar-year or fiscal-year reporting period, if you are just starting your farm business. However, if you have filed a tax return previously, whether for a calendar year or a fiscal year, you must continue to use the same reporting period unless you get IRS permission to change. If you are adding to an already established farm business, you do not have the option to change your reporting method or reporting period without obtaining IRS permission.
IRS permission to change from an accrual to a cash method of reporting income is not easy, but not impossible, to obtain. Both methods have advantages and disadvantages. Discuss the matter with your Extension agent and other tax advisers to get their opinions.
The method you selected could be crucial. As an example, if you held one year's crop, such as corn or dry beans, into the next year and found yourself selling 2 year's crops later the same year-that might increase your income that year and put you in a higher tax bracket.
Unlike crops, sales of dairy or breeding livestock are based on capital gain. These are not easy matters to handle, so ask your tax advisers lots of questions until you feel you understand what's best for you.
Most farmers file tax reports on a calendar-year basis. That simplifies keeping up with information on rule changes and getting tax forms.
On the other hand, choosing a fiscal year beginning March 1 or April 1 might more clearly show the normal cycle of your farm business. You might also find a professional tax consultant available more easily after the first quarter peak tax-return season.

Cash Flow Planning

In any event, one of the first and most important steps in moving into any kind of farming is to build a potential cash flow analysis for a span of several years, and then fill in each year with an annual cash flow plan, also called a cash budget. In this way, you chart how much cash will flow in and out of your farm business.
Presumably what you are driving toward is an investment that will bring you some profits over the long run, as well as some positive and controlled negative cash flows over various short runs.
The cash flow analyses can help you anticipate cash flow shortages during certain periods so that you can arrange for loans or draw from savings. It you have a cash flow plan showing possibilities of a profit over a long term, you may find lenders willing to make loans.
To survive, in the long run, your business must either reach and maintain a positive cash flow or have a source of subsidy, such as a part-time job or a pension which can help you make up for losses.
Some farming-such as a swine finishing operation-could generate favorable cash inflows within a year or so of initial investment.
An orchard, on the other hand, provides an example of an enterprise that will show a cash outflow over a number of years before cash inflows results. In this latter type of investment, negative cash flows are usually subsidized from other sources, such as your full- or part-time job, pension, savings, or loans which you can pay back over a number of years before, and perhaps after, sales from your orchard occur.
Investment in a machine shed is an example of a cash outflow-expense-with little prospect of additional visible cash inflow. Any ultimate benefit may come from holding down your machinery repair costs and helping maintain its resale value longer. Such benefits are something you can point out on a cash flow chart spanning several years. Check this with your tax adviser, too.
Knowing about the various types of investment you are dealing with during your planning can give you an important feeling that you know where you are going and will help reduce your prospects of becoming what some farm management experts call "a creditor's nightmare."
Your long-term and short-term cash flow charts are tools to help you with financial plans and expectations for the future. You will want to rethink them regularly as new events cause you to re-evaluate your situation.
In fact, you probably will want to re-develop your annual cash flow plans at the beginning of each calendar year.
You may want to combine your cash flow plans for your farm business and family living into one. Some people call that a "system" of cash flows.
In past generations, cash flows on small farms were so small that not much long-term financial planning was required. Today, careful financial management is needed to submit detailed income tax reports to the Federal Government and most State governments. In addition, real estate taxes vary widely between farming and non-farming activities in some areas.
Your cash flow charts may well help you avoid a reputation for insolvency by alerting you that you may be short of cash when bills come due. The needed cash must come either from receipts from sales of your products, non-farm income, or funds borrowed from your own reserves or some lender.
Generating the cash requires a complex combination of production, marketing and financing decisions. You as a farmer constantly will be making decisions.
As emphasized earlier, producing a crop, of corn, say, or a number of hogs or sheep for slaughter usually uses up cash. You don't get a return until you sell the product. Sometimes you will not get paid at the time your product is ready to sell, as when it may be stored for a better price at a later time. Grain, nuts, or honey are some examples.
If you delay sales, then you must have a source of cash during storage. And that delay should bring you enough greater return to pay for the added cost of borrowing. Otherwise, your delay will be costing you more than if you had sold immediately.
On the following page is a portion of a sample cash flow planning form designed for either quarterly or monthly entries. You'll have to decide which is most helpful. You also may wish to compare this form with material in appendix I, which has a guide for appraising your resources prepared by John S. Huddleston of the Virginia Extension Service.

Cash Flow Planning Form

   
Month or Quarter
Cash flow for 20___ , Data Completed __/____/20___
Name: ____________________
Total Budgeted for Year Amount Budgeted Actual Results Difference
1. Beginning cash balance (demand deposits plus currency)        
OPERATING RECEIPTS:
2. Crops and food
       
3. Livestock and livestock products        
4. Government payments, patronage dividends & custom work        
5. Other        
CAPITAL RECEIPTS:
6. Breeding livestock
       
7. Machinery and equipment        
8. Other        
9. Non-farm income        
10. TOTAL CASH AVAILABLE (add lines i through 9)        
OPERATING EXPENSES:
11. Labor hired (including employer taxes)
       
12. Repairs        
13. Rents and leases        
14. Seed        
15. Fertilizer, lime, chemicals        
16. Custom machine hire        
17. Supplies        
18. Livestock expense (breeding, Vet., etc.)        
19. Gas, fuel, oil        
20. Storage and custom drying        
21. Taxes (real estate and personal property)        
22. Insurance (property, liability. crop)        
23. Utilities (electricity. gas, telephone)        
24. Marketing and transportation expense        
25. Auto (farm share)        
26. Other        
27. TOTAL CASH OPERATING EXPENSES        
LIVESTOCK AND FEED PURCHASES:
28. Feeder and breeding Livestock
       
29. Feed purchased        
CAPITAL EXPENDITURES:
30. Machinery and equipment
       
31. Building and improvements        
OTHER EXPENSES:
32. Family living withdrawals
       
33. Non-farm business and investments        
34. Income tax and Social Security        
35. Intermediate and long-term loan payments-principal        
36. Intermediate and long-term loan payments -interest        
37. TOTAL CASH REQUIRED (add lines 27 through 36)        
38, CASH AVAILABLE LESS CASH REQUIRED (Line 10 minus line 37)        
39. Money to be borrowed -operating loans        
40. Intermediate and long-term loans        
41. Operating loan payments-principal        
42. Operating loan payments -interest        
43. Ending cash balance        
LOAN BALANCES (at end of period):
44. Current year's operating loans
       
45. Previous year's operating loans        
46. Intermediate and long-term loans       

Cash Inflow or Income
On most farms, cash income, or income inflow as some accountants call it, is relatively easy to keep track of. If you raise feeder pigs, for example, you might sell most of them at the same time and get just a single large check. But if you manage bees for honey and sell their product through many small outlets, including a roadside stand, your receipts will be numerous and require considerable time to keep track of properly.
You also must keep track of cash on hand from other sources, such as a pension, a job, investment credit refunds, or money resulting from reduced taxes.

Cash Outflows or Expenses
Cash outflows include operating expenses, principal and interest payments, taxes of various types, and family-living costs.
Operating expenses may be fairly easy to estimate except when they include investment in cost-savings types of equipment. Sometimes operating expenses will be reduced as a result of trading an old machine in on a new one, but the costs are not easy to calculate.
For tax and record purposes, some expenses must be divided between your farm and your personal living budget. Items that are divisible include utility bills, your automobile, real estate taxes, and property insurance.
Wages are paid for work done by your children for farm work legally deducted expenses under Federal income tax regulations. You should keep proof of all payments. Canceled checks serve well.
You must pay a social security tax on any employee to whom you pay$150 or more per year. You should get a copy of IRS Circular A, dealing with Federal employment taxes the law requires you to pay.
The law does not require you to pay social security taxes for your own dependent children, but they must have their own social security cards if employed by others.
Other cash out flows will include insurance premiums. You will need both casualty and liability insurance. Part-time farmers can be "wiped out" by a fire, a hurricane, a tornado, or an accident involving other people or property. You could be held liable for accidents caused by your children or part-time employees. Such insurance usually can be obtained under a "blanket" farmowner's policy that is less expensive than individual coverages bought separately.
Casualty insurance should include a clause for theft as well as the usual fire and wind coverage. Coverage should include buildings, building contents, equipment, and livestock.
Regarding theft, cattle and hog rustling seems to be increasing in many areas. In Iowa, rural areas reported theft of more than 2 million dollars worth of livestock, equipment, and related items in 1979.
Liability insurance should cover (1) damage or injuries caused by your workers, equipment, or animals, and (2) injuries to people on farm property that occur as a result of possible negligence.
You may want to consult an insurance agent on your needs. An agent can help you answer three basic questions about potential losses: (1) What are chances of such losses occurring? (2) What are the consequences; that is, can losses be suffered without seriously disrupting family living or farm operations? (3) How much will it cost to insure against the losses?
Your principal and interest payments on loans are important items of outflow or expenses. At times, they may cause a shortfall in your cash flow and require you to dig into savings or renegotiate a loan over a longer repayment period.
Your tax payments also are part of cash outflow. Sometimes, in the short run, some investments can generate tax savings from investment credits or from accelerated depreciation methods, points also detailed on a later page.
You also want to know about Federal and perhaps State fuel tax refunds if you use a non-highway vehicle such as a gasoline-burning tractor on your farm. Contact your State tax department or Extension agent for details. For the Federal refund, use form 4136 and file it with your annual Federal tax form.
In some States, farmers are exempt from state sales taxes on costs paid for certain farm production items or their repair or maintenance. However, materials used in repair, construction, or remodeling or real estate are not generally exempt. Check with your Extension agent.
In some areas, especially near big cities, you may find farmable land owned by a non-farmer who would like to pay the lower farm real estate tax than the "developed" acreage tax. The non-farmer owner may rent you his or her land to farm at a modest rate so as to qualify for the lower real estate tax.
If your farm nets a profit, you will have to allocate part of your cash flow to pay higher taxes. Besides studying the sample flow chart in these pages to make your plans, you will want to study Schedule F of the Federal income tax form. Carefully note whether the latest tax law changes have you report items such as sale of farm capital items - which might include dairy cows and breeding animals - differently than you report sale of other farm products.

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Appendix 3 - Daily Sales Ledger

Date Crop Begining Inventory Ending Inventory Waste Quantity Sold Price Total
4/9 Corn 100 boxes 25 boxes 5 boxes 70 boxes $10 per box $700

This ledger can assist roadside farmers in tracking daily sales. At the end of each day, compare the "total" column with the amount of money in the cash box. They shoud match. When planning schedules, refer to past seasons' ledgers to determine which crops sold well and which did not.

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Bibliography

Beierlein, James G. and Connell, Cathleen, M., Managing for Success: A Manual for
Roadside Markets, Pennslyvania State University, 1986.

Blackely, Ransom A., Planning for Roadside Market Success, Illinois Fruit and
Vegetable Growers Convention, 1985.

Chandler, Jeff., California Small Family Farmers: Who They Are, How They Operate, and What They Need, California Energy Commission, 1987.

Corum Vance., California's Roadside Farmstands, CDFA Direct Marketing Program, 1987.

Wallace, William H., Establishing a Roadside Market Cooperative Extension Service, Univeristy of Rhode Island, Bulletin 159.

Direct Farm Marketing, Oregon State University Extension Service Circular 945, 1978.

Marketing Alternatives for Small Farmers, National Fertilizer Development Center, Tennessee Valley Authority, 1979.

"Tips on Running Roadside Farinstands", Small Farm News, Small Farm Center, Jan./ Feb. 1987.

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